For Teams of Any SizeCustomer Supportthat Thinks
Phenee searches your entire knowledge base, reasons over the context, and finds the right answer — every time. No guessing. No hallucinations.
Upgrading mid-cycle is prorated automatically. Go to Settings → Billing to switch plans instantly.
Why not just use a basic chatbot?
Basic bots guess. Phenee finds, reasons, and resolves. There's a difference your customers will feel immediately.
We are not just automating tickets.
We are automating resolution.
How It Works
Live in under an hour
Four steps from signup to an AI that resolves support tickets for you.
Connect Your Knowledge
Upload docs, FAQs, policies, and help articles. Phenee ingests everything — PDFs, spreadsheets, images, video — and indexes it for instant retrieval.
Embed in Minutes
Add one line of code to your website or app. The Phenee widget appears instantly, fully branded to match your site. Works with any stack.
Phenee Finds the Answer
When a customer asks, Phenee searches your knowledge base, reasons over the context, and returns a precise answer in under 2 seconds.
Analyze & Improve
Track resolution rates, trending queries, and satisfaction scores. Spot knowledge gaps and fill them — Phenee gets sharper with every conversation.
Features
A Better Way to Support Customers
Everything you need to automate support without sacrificing quality. Built for any team — from startups to enterprise.
Deep Reasoning Engine
Uses advanced reasoning models to think through complex problems before responding — not just keyword matching.
Live Data Connectors
Connect to any REST API to pull real-time data — account status, order history, tickets, inventory, or custom business logic.
Data-Grounded Accuracy
RAG-powered answers grounded in your knowledge base. No hallucinations. No made-up policies.
Advanced Analytics
Visualize chat volume, resolution rates, and trending topics to continuously improve your AI's performance.
Multilingual Support
Support customers in 95+ languages with native-level fluency, powered by state-of-the-art language models.
Enterprise-Grade Compliance
SOC2 & GDPR readiness, PII redaction, and automated data retention — built in from day one.
Pricing
Simple, transparent pricing
No hidden fees. Cancel anytime. Every plan includes a 14-day free trial.
Starter
Launch an AI support assistant for your team.
- 2,000 AI replies / month
- 1,000 documents · 1 GB storage
- Semantic search
- Hallucination prevention
- PII masking
14-day free trial · No credit card required
Pro
Sharper search and smarter conversations for growing brands.
- 10,000 AI replies / month
- 20,000 documents · 10 GB storage
- Hybrid keyword + semantic search
- Multimedia uploads (PDF, image, audio, video)
- Sentiment & intent detection
14-day free trial · No credit card required
Business
Real-time data, full control, and search that learns.
- 50,000 AI replies / month
- 100,000 documents · 100 GB storage
- Live API connectors (Shopify, CRMs, REST APIs)
- Bring Your Own LLM key
- Dedicated success manager + SLA
14-day free trial · No credit card required
Your customers deserve instant answers.Not a ticket queue. Not a bot that guesses.
Join teams across every industry who found a better way to support their customers — and actually kept them coming back.
Join Beta14-day free trial · No credit card required